Testimonials
18 June 2009
I'd just like to add the promptness of response to queries & the attitude of staff was very refreshing (especially after dealing with Telcos) Well done - special thanks to Victor.
19 May 2009
Good Morning Victor,
Just a short email to you to tell you that the Magic Bullett arrived safely. When you think we only ordered and paid for it on the previous Saturday, and you had to wait for the money to be transferred to your bank, the service was excellent, as they told me in the Post Office where we picked it up, that it had arrived there on Thursday. So, thank you Victor, wonderful service.
We are looking forward to using it on a regulare basis. I am still working my way through the book, I seem to always do that with new things, so that I am sure I do everything the right way.
Time for your break now, a cuppa, and feet up, enjoy.
Regards, Anne & Pat Tennant
2 September 2008
Thank you very much. Great service by the way.
Giovanna Grillo
1 September 2008
[This customer received her parts in a few days, there's no waiting 28 days with Concepts Direct.]
Good Morning,
Cross blade arrived safe and sound, and been put to good use, thank you.
Maureen Goodwins
18 August 2008
Hi The last couple of months I have bought 2 products from your Mt Druitt store and I would like to say I was more than happy with your staff. In this day and age' of customer service becoming a thing of the past, my experience was one where I was happy to spend my money.
One sales person that stands out is Victor who took the time to chat to me we even had a laugh it was a relaxed and enjoyable time and he even give me handy hints with my purchase. Thank you
Pauline Van Smile! it confuses people.
1 February 2008
Thank you for my replacement bean. You sent me the deluxe model and I must say I can handle it better with my gammy ankle. Your Bean is much better than the one I previously purchased from Price Line as it had no pump or exersize chart with it. I am doing what I have seen it the ads on TV. Thank you again for the replacement.
Kay Horne Lakehaven 2263
28 October 2007
Hi there.
Just letting you know that I received the keyboard and mouse today and I'm very happy.
Thank you
Tanya
Holden Hill SA
16 October 2007
Victor
Received with thanks Victor ... and by Monday too! Thanks for the great work ... phil
Brisbane QLD
[Phil ordered 2 Swivel Sweepers which were dispatched on friday of the previous week]
5 July 2007
Hi just love your new site!!!
Not only is a great site to navigate and people friendly, what actually surprised me is that I ordered the AB King Pro “As Seen on TV” and was highly surprised as to how fast I got it. I read your delivery promise, I thought why not try it, when I was told by someone else that it would take up to 28 working days. Let me just say that I placed my order Tuesday 3rd July and I received it yesterday the 4th. I got my AB King Pro in excellent condition with all bonuses included like mentioned on TV. All I will say is that I will definitely use your company again and I definitely recommend it to everyone else.
Well done Concepts Direct Sales Team
Joey
Granville NSW 2142

